Identivue Ltd - Notice history

All systems operational

100% - uptime

Global MYPOS Portal - Operational

100% - uptime
Mar 2025 · 100.0%Apr · 99.69%May · 100.0%

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Mar 2025
Apr 2025
May 2025
100% - uptime

API v1 - Operational

100% - uptime
Mar 2025 · 100.0%Apr · 99.69%May · 100.0%

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Mar 2025
Apr 2025
May 2025

API v2 - Operational

100% - uptime
Mar 2025 · 100.0%Apr · 99.69%May · 100.0%

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Mar 2025
Apr 2025
May 2025
100% - uptime

Address Lookup - Operational

100% - uptime
Mar 2025 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2025
Apr 2025
May 2025

Email/Phone Number Validation - Operational

100% - uptime
Mar 2025 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2025
Apr 2025
May 2025

SMS Messaging - Operational

100% - uptime
Mar 2025 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2025
Apr 2025
May 2025
100% - uptime

Adyen (External Payments Provider) - Operational

100% - uptime
Mar 2025 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2025
Apr 2025
May 2025

DOJO (External Payments Provider) - Operational

100% - uptime
Mar 2025 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2025
Apr 2025
May 2025

WorldPay (External Payments Provider) - Operational

100% - uptime
Mar 2025 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2025
Apr 2025
May 2025

Opayo (External Payments Provider) - Operational

100% - uptime
Mar 2025 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2025
Apr 2025
May 2025

MYPOS Connect Payments - Operational

100% - uptime
Mar 2025 · 100.0%Apr · 99.91%May · 100.0%

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Mar 2025
Apr 2025
May 2025
100% - uptime

Microsoft Azure - Operational

100% - uptime
Mar 2025 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2025
Apr 2025
May 2025

MYPOS Private Cloud - Operational

100% - uptime
Mar 2025 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2025
Apr 2025
May 2025

MYPOS North American Private Cloud - Operational

100% - uptime
Mar 2025 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2025
Apr 2025
May 2025

Notice history

May 2025

No notices reported this month

Apr 2025

API Outage resulting from Monthly Patching
  • Resolved
    Resolved

    The system has been restored and the issue is now resolved, all systems are currently working as expected

  • Update
    Update

    Our Team are working on Restoring service, we will provide a further update as soon as possible

  • Identified
    Identified

    An Issue with Routine Monthly Patching is currently causing an API outage resulting in issues with MYPOS v10, Payments and the Portal, our team have identified this issue and are working on a resolution

Global MYPOS Portal Scheduled Maintenance - April 2025
  • Completed
    April 30, 2025 at 7:58 AM
    Completed
    April 30, 2025 at 7:58 AM

    An Issue caused by monthly patching is currently impacting on the MYPOS API, this is causing outages in MYPOS 10, Payments and the MYPOS Connect Portal, we will update as soon as we have any further detail.

  • In progress
    April 30, 2025 at 6:00 AM
    In progress
    April 30, 2025 at 6:00 AM
    Maintenance is now in progress
  • Planned
    April 30, 2025 at 6:00 AM
    Planned
    April 30, 2025 at 6:00 AM

    Scheduled Monthly maintenance for the Global MYPOS Portal, You may not be able to access Reports during this Maintenance period.

Adyen DDOS Attack on Euopean Endpoints
  • Resolved
    Resolved

    Payment processing in EU has fully recovered since 19:39 CET.

    Other services hosted in EU datacenters including Customer Area, onboarding and transfers have also recovered since.

    Checkout shopper services in EU are currently being re-enabled. Customer might be experiencing degraded performance in processing Alternative payment methods (APM) and Session integrations.

  • Investigating
    Investigating

    Adyen are currently experiencing a DDOS attack on EU endpoints.

    DDOS mitigation actions have been initiated on EU datacenters.

    Customers connecting to EU endpoints are experiencing an elevated number of errors and elevated response time.

Mar 2025

Global MYPOS Portal Scheduled Maintenance - March 2025
  • Completed
    March 26, 2025 at 9:00 AM
    Completed
    March 26, 2025 at 9:00 AM
    Maintenance has completed successfully
  • In progress
    March 26, 2025 at 7:00 AM
    In progress
    March 26, 2025 at 7:00 AM
    Maintenance is now in progress
  • Planned
    March 26, 2025 at 7:00 AM
    Planned
    March 26, 2025 at 7:00 AM

    Scheduled Monthly maintenance for the Global MYPOS Portal, You may not be able to access Reports during this Maintenance period.

Mar 2025 to May 2025

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